Shipping costs - Return policy

Shipping costs - Return policy

FAQ

Postage costs

All our shipping costs are € 500 insured and delivered at home.

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- Shipping from Belgium:

Not discounted items:

Purchase price> 95 €: 0 € FREE

Purchase price from € 0 to € 95: 7,5€

Discounted items: € 8.00

Delivery time: 1-3 business days

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- Shipping costs the Netherlands, Luxembourg, France and Germany:

Not discounted items:

Purchase price> 95 €: 0 € - Free

Purchase price from € 0 to € 95: 11€

Discounted items: € 11.00

Delivery period: 1-5 business days

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- Shipping costs of Europe:

Not discounted items:

Purchase price> 250 €: 0 € - Free

Purchase price from € 0 to € 250: 20€

Discounted items: € 24.00

Delivery time: 2-7 business days

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- Shipping costs Rest of the world: on request

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Refund and return procedure

Refund and return procedure

Cancel or revoke and repayments

If you buy products with us, you have the right to decide for 14 days from delivery that you want to keep the goods if you do.

You can send your order without payment of a fine and without a statement of reason (the costs for this you pay yourself). Within 14 days after we have recovered your order or you have indicated that you want to refrain from the agreement, we will pay you the full purchase price back with the same payment method with which you have paid. You can also deliver or exchange the products free of charge in the store.

The direct costs of returning the goods come for your account. You can return your return package via the post or a courier

Artson Fashion - Markt 16 - 3150 Haacht- Belgium

We pay the goods back from the moment that we have recovered the goods to control.

Products that we will not accept:

Articles of which the security has been removed, articles whose price label has been removed with barcode, washed, worn or damaged items, articles of which parts are missing (such as labels, laces, buttons), articles without original packaging.

During the first 14 days after delivery we expect you to handle the order and packaging carefully. If you want to return the goods as described above, you can only unpack them or use them as needed to be able to assess whether you want to keep it good. Returned goods may only be appropriate, but may not be used. If you return the goods, this must happen together with the original packaging, with all supplied accessories and in the original condition and packaging and taking into account our instructions above. Only the amount actually paid is reimbursed.

We treat your order with the greatest care but something can already go wrong. Is the delivery not correct or incomplete? Then contact our customer service viacustomerservice@artsonfashion.be 

or on the number+32 16 601323† If the product does not correspond to what you have ordered, we ensure the return shipment and we will refund the totally amount of the error delivered.

Heartily, Artson Fashion team.